A little help.
Back to the bubbles.

Open customization with the gear button, then use the sound control. This controls the game ambience and pop effects. Your choice is saved. If you still cannot hear anything, check your device volume, silent mode and connected headphones.

K means thousands and M means millions. Tap Score or Best to see the exact value for five seconds. The stored score is not rounded.

No app account is required. The base game and downloaded content can run offline. An internet connection is needed for purchases, new content downloads and remote availability updates.

Your best score is saved on your device. It is not synced through a BubblePop account. Removing app data can remove your local score and settings.

Once the pack has downloaded, its background appears with the other backgrounds you own. You can switch between them at any time from customization.

Some collections are seasonal or released for a limited period. Availability can change without an app update. Incomplete downloads resume when you reopen BubblePop with an internet connection.

The optional, one-time purchase unlocks fourteen premium choices, Starter Mix and three reusable boosts. It is not a subscription. The price shown by your store is the price you pay; the base game remains free.

Pop all Colors and Auto-Pop last twenty seconds, followed by a two-minute recharge. Second Chance protects against three errors, then recharges for three minutes. Their current status is shown in the Boosts panel.

Use the same Apple or Google account used for the purchase. On Android, eligible purchases are restored automatically after launch or reinstall. On iOS, use Restore purchases if access does not return automatically. You do not need a BubblePop account. Purchases do not transfer between the App Store and Google Play.

The app could not obtain an available product from the store. Check your internet connection and store account, then tap Retry. If it continues, contact us with your device, app version and the message shown.

A purchase waiting for payment or parental approval unlocks after the store confirms it. Once confirmed, reopen the app; on iOS you can also use Restore purchases. If you need help, email us with the order reference and the store used. Never send passwords or full payment-card details.